• Our pricing structure
• Retouching
• Custom Photographs and printing
• Digital negatives and copyrights
• Shipping policy
• Privacy concerns

How do I calculate Pricing?

To calculate the subtotal for a single photograph, just use the EXAMPLE price list below. Please note that the prices below are not real and only serve to show you how to calculate the pricing. The valid prices are listed with the photo in the store. 

When you purchase multiple copies of the same photo, the price goes down as you can see in the example shown below.

Each different photograph starts a new cost calculation.  For example, if you order one 5X7 of Photo 1, three 4X6 copies of Photo 2, and you want retouching on Photo 2, the calculation will be as follows:

What does retouching include?

Generally, photographs can always use a little touching up.  This includes color adjustments, contrast, cropping, and other minor changes.  We always make minor changes to the photograph before printing, free of charge.

Sometimes, however, customers request major changes to photographs in order to remove background clutter, remove unwanted objects, or touch up the photo subject.  If you would like major changes to your photographs, then the retouching fee as noted above will apply.  In all cases, we will contact you to let you know exactly what can or cannot be done before we charge you for it.  Please use the comments section on the order form to explain what you would like done with as much detail as possible.

The retouching fee includes the work to make the desired modifications to ONE photograph.  When the changes are made, all of the copies printed from that photograph include the changes.  Hence, only one retouching fee per photograph.  Each separate photograph--that is, each photograph with an individual ID number--that you want retouched requires a separate retouching fee.

Do you have custom photograph sizes?

Yes, we regularly perform custom work.  Please call us or use the response form on the Contact page for further information.

What do I get if I purchase the digital negative?

Purchasing the digital negative means Captured Moment Photography never gives up the copyright for these particular photographs, however this enables you to print copies, use for website or sale ads for personal use only (non commercial) Any commercial or sale of photo to publications must be cleared by Captured Moment Photography, (contact Maria directly at 619-823-9758).  We will send you the digital negative of the photograph you purchased on CDROM media in JPEG and/or TIFF formats. 

Shipping Policy

Captured Moment Photography includes shipping with all orders for a nominal fee.  We will ship via UPS or other ground delivery service for physical addresses, or USPS for post office boxes.

Next day service is available as a special order.  Please contact us by telephone to arrange for next day service.  We cannot provide anything other than standard ground service via the online ordering service.

Privacy Notice

• Contact Information: We receive and store your name, address, telephone number, and email address in our database for order processing use only.
• Order Information: Any information needed to process an order is saved in our database, except for credit card information.  Your credit card information is only saved long enough for us to process the order.  Once we have contacted you (if necessary) and processed the card and shipped the order it is removed from the server.
• E-mail Communications: Aside from order processing or occasional promotions, we do not send automatic emails to our customers.  We do send a confirmation email when an order is placed, and we will only contact you via email to clarify your order or to send certain proofs if requested.  We never share the information you give us with anyone for any reason.
• Cookies: Cookies are small files that we transfer to your computer's hard drive.  They are commonly used on the Internet to enable Web sites to recognize your browser and to provide features such the Shopping Cart, customer identification, and other personalized information.  We do not store any sensitive information in cookies.
• Secure Transactions: We use SSL certificates for all transactions on our ordering site to ensure that all information between your computer browser and our server is encrypted with 128-bit SSL.  To confirm this, click on the small yellow lock at the bottom of your browser.  If you receive a message stating that the certificate we are using is not trusted by your browser it could mean your browser is out of date or you are using a non-standard browser.  Our certificate is recognized by 99.7% of the browsers in use on the Internet.  The only way to remove this message is to either update your browser or install the root certificate of the CA  for our SSL certificate.  How to do either of these, however, is beyond the scope of this Q&A.